Training & Workshops

Basic Life Support Full - Health Care Provider (BCLS-HCP) Level C certificate holder

- Completed August 2020

Nonviolent Crisis Intervention Training Certificate

Skills to deescalate situations, promoting safety and preventing difficult behaviour

- Completed November 2019; full day interactive workshop

Person-Centered Practice using HealthChange Methodology

Guides providers to embed self-management support into every interaction
Promotes health literacy, shared decision making and behaviour change
Skills to identify a person's readiness, importance, confidence and knowledge to engage in action

- Completed April 2019; interactive workshop

Indigenous Awareness and Sensitivity - Our People, Our Culture, Our Wellness

Review information about Alberta's Indigenous communities and populations
Understand the differences between the Western Medical Model and the Traditional Model of health and well-being

- Completed January 2019; online courses

Indigenous Peoples in Alberta: Introduction

Increase awareness of Alberta's Indigenous population, history, and cultural diversity. Review the social determinants of health and strategies to deliver culturally competent care

- Completed January 2019; online course

Diversity and Cultural Competency in the Workplace

Explore strategies, tools, and techniques for identifying, managing, and reducing bias in our interactions with each other
Analyze impact of culture on communication, health, provider-patient relationships, and conflict resolution

- Completed June 2018; full day interactive workshop

Continuing Care: Edmonton - McMaster Alberta Health Services Case Management Level 2 & 3

Develop awareness of case management and understanding of the benefits that case management contributes to improving client outcomes through system integration
- Level 2 Topics: Personal & Professional Accountability, Systems Thinking, Facilitating Creative Thinking, Communicating, and Building Relationships
- Level 3 Topics: Interprofessional and Interorganizational Collaboration at the Systems Level

- Completed May/June 2018; 3.5 day interactive workshop

Continuing Care Edmonton - McMaster Alberta Health Services Case Management Level 1

Increase knowledge of person-centered case management to facilitate a supportive working role supporting individuals in identifying strengths, promoting health, and removing barriers to program and system integration

- Completed October 2015; full day interactive educational workshop

Choices and Changes Workshop

Learn and practice strategies to help support clients in managing and facilitating health behaviour change
Motivational interviewing skills to develop rapport and increase likelihood of change

- Completed June 2016; full day interactive workshop

Alberta Health Services Improvement Way Fundamentals

Develop and practice problem solving skills to collaborate on improvement projects;

- Completed June 2016; full day interactive workshop